Privacy Policy
Last updated: November 15, 2026
This policy explains what information Neo Geo AES+ Community ("the site", "we") collects at neogeoaes.plus, why, who can see it, and the choices you have. The site is an independent fan community and is not affiliated with the makers of the Neo Geo AES+.
Information we collect
- Account details. Your username and, if you give one, your email address. If you sign up with a password, we store only a salted hash of it, never the password itself. An account that signs in only through a provider may have no password and, if the provider does not share one, no email.
- Sign-in with Discord, Google, or Microsoft. If you choose one of these, the provider shares an account identifier, your email address and whether it is verified, and your display name. We do not receive your provider password, and we do not read your messages, files, contacts, or friends. We do not store your provider avatar.
- Profile. Optional fields you choose to add: a display name, a short bio, favorite games, and a friend code, plus who may see your profile.
- Content you post. Forum threads, replies, and reports you submit. Forum posts are public. Reports are visible only to moderators.
- Security and anti-spam data. Your IP address, browser type, and timestamps for sign-in attempts, sign-ups, and posts. We use these to limit abuse, rate limit actions, and troubleshoot problems. Our spam checks also use the time a form takes to complete and a small puzzle solved by your browser. We do not use third-party captchas or tracking services for this.
- Moderation records. When staff act on an account or a post (for example hiding a post, or suspending an account), we record what was done, by whom, and when. When a spam filter blocks a message, we record which rule matched but not the message text.
- Cookies. One session cookie keeps you signed in and protects forms. It is strictly necessary for the site to work. We do not use advertising, analytics, or cross-site tracking cookies.
How we use it
- To create and secure your account, and to send verification, password reset, and security notice emails.
- To run the community: news, forums, and profiles.
- To moderate content, enforce our Terms of Service, and block spam and abuse.
We send only the service emails above. We do not send marketing email, and we do not sell your personal information or share it for advertising.
Who can see your information
- Everyone: your username and anything you post in the forums. Your profile is visible according to the setting you choose: everyone, logged-in members only, or only you and site staff. Your email address is never shown on your profile or in the forums.
- Site staff: moderators and administrators can see your email address and account details when needed to run the site, handle reports, and keep it secure.
- Service providers: the site and its email run on shared web hosting provided by Namecheap. If you sign in through Discord, Google, or Microsoft, that provider handles your data under its own privacy policy.
- Legal requests: we may disclose information if required by law or to protect the safety of users and the site.
Your controls
- Download your data. At Your data in your account you can download a copy of what we hold about you as a file.
- Delete your account. At the same page you can delete your account and personal data yourself. Your forum posts then stay in their threads without your name, unless you choose to remove their text too.
- Change or correct your details. You can edit your profile, change your email, change your password, and connect or disconnect sign-in providers from your account.
- Other requests. Depending on where you live, you may have rights under laws such as the GDPR or CCPA. Email us and we will respond promptly.
How long we keep it
- Account and profile data are kept while your account is active and deleted when you delete it.
- Security and sign-in logs are kept for a limited time, normally no more than 90 days.
- We make nightly backups of the site database for disaster recovery. Daily backups are kept for 14 days and weekly backups for about 8 weeks, so data you delete can remain in backups for up to about 8 weeks before it is overwritten. Backups are not used for any other purpose.
- Moderation records may be kept longer so that decisions can be reviewed.
Security
We use HTTPS, hashed passwords, strict browser security settings, and access controls to protect your data. No system is perfectly secure, so please use a strong, unique password.
Children
The site is not intended for anyone under 13, and we do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes
We may update this policy. The date above shows the latest revision, and significant changes will be announced on the site.
Contact
Questions or requests: contact@neogeoaes.plus